Guarantee & Return policy



We believe in our handcrafted, natural goodies, however, we also understand that not every product will work for every customer. If you haven't fallen in love with the product you purchased and would like to return it, no problem! Please email us to obtain a return approval and receive further instructions: info@glowingorchid.com


Returned items need to be 80% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable and return shipping costs are the responsibility of the buyer.


Remember, we cannot accept returns without prior approval. If we shipped the wrong item to you by mistake, please contact us immediately and we will re-ship the correct item at no additional cost.


COMMON Q & A

How are returned items credited back to me?
Returned items are normally credited through the original credit cards used to purchase, E Transfer or Pay Pal.

How long does it take to process a return?
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.

How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Please email info@glowingorchid.com to obtain a return approval and receive further instructions.

How can I check on the status of my return or exchange?
Email info@glowingorchid.com and we will be happy to assist you. Returns usually take up to 30 days to process after they have reached us.

★ Real Customer Reviews ★

Real customer reviews

106 reviews
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Whipped Body Cream - Coconut & Vanilla Bean

Hi Linda, Hi Linda, Thank you for taking your time to leave a review. Is there any particular reason you chose to give 4 stars instead of 5? Perhaps something we could further improve?:) I appreciate your feedback. Thank you, Judit
Love the deodorants

I have tried the lime mojito, the lemongrass and rose and the immune support. I love all of them. They smell so fresh and they do last a while. My last one, I still have a bit left in and I started using it on Boxing Day so I got about three months out of one tube. I love knowing that I am not putting chemicals on my skin everyday and they truly do work and feel nice on.

Perfection

Discovered this yesterday
My skin is severely dry but I loathe greasy; this is rich, yet absorbs quickly and the scent is incredible. Not overwhelming but beautiful and lasting.

Great products!!!! I love the deodorant, fast delivery also!

Heaven in a Jar

This stuff is amazing and smells so so so good. So happy I tried this!