Guarantee & Return policy



We believe in our handcrafted, natural goodies, however, we also understand that not every product will work for every customer. If you haven't fallen in love with the product you purchased and would like to return it, no problem! Please email us to obtain a return approval and receive further instructions: info@glowingorchid.com


Returned items need to be 80% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable and return shipping costs are the responsibility of the buyer.


Remember, we cannot accept returns without prior approval. If we shipped the wrong item to you by mistake, please contact us immediately and we will re-ship the correct item at no additional cost.


COMMON Q & A

How are returned items credited back to me?
Returned items are normally credited through the original credit cards used to purchase, E Transfer or Pay Pal.

How long does it take to process a return?
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.

How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Please email info@glowingorchid.com to obtain a return approval and receive further instructions.

How can I check on the status of my return or exchange?
Email info@glowingorchid.com and we will be happy to assist you. Returns usually take up to 30 days to process after they have reached us.

Based on 749 reviews
92%
(691)
6%
(42)
1%
(11)
0%
(3)
0%
(2)
Fantastic!!

I absolutely love this deodorant. It is super effective with a very subtle scent. The baking soda free formula does not irritate my skin at all! Best deodorant ever!!

Left a review on their website. 5 stars!

K
Deodorant - Grapefruit & Bergamot
Kelly O. (Montreal, CA)
Awesome

Tried the sample. Loved it. Moved onto full size. Love it 😍

A
Restorative Mouth Drops
A.R. (Montreal, CA)
Wonderful!

Love the mouth drops. They not only make my mouth feel clean, but I've found that with anything like a canker sore or accidental cheek bite, they aid healing very quickly.

S
Deodorant - French Vanilla
Sandra A. (Abbotsford, CA)
Deodorants...

Love, love, love the French Vanilla deodorant!!! 🤗
My daughter loves it too...

Killer!

Phenomenal deodorant. Best I've ever used in my life!

M
Deodorant - Earth Synergy
Mark L. (Perth, CA)
Love this deodorant!

Hands down the best deodorant I've ever found. No need to reapply during the day, and you don't need to use a lot. I bought two scents after buying samples. Will definitely be buying again!

Love!

Love this product! The smell is amazing.

S
Deodorant - Grapefruit & Bergamot
Shannon v.O. (Nanaimo, CA)
24-Hour Protection, Finally a product that works!

Like many people, been trying all the different brands out there for a natural deodorant. I just wanted something that works and was not necessarily preferring natural over regular brands. The thing is that this product is smooth and smells amazing. Bergamot Grapefruit is what I got. I am happy that there is regular packaging available now because the paper just was not for me and my short fingers had a hard time to push the product up towards the end of the tube. Thank you to the owner for reaching out to my inquiry over the holidays. Customer for life!

S
Mini Sample Deodorants
Sandra A. (Abbotsford, CA)
Deodorants...

Really like the fragrances but...
The Grapefruit gave me a rash.
I just ordered 2 Vanilla Bean. 🤗

I have used this for 2 years now and absolutely love how it protects me!! +

Nice, light scent and no gritty feeling! Great company and will be ordering again from this company! Loved all 3 scents from the samples I ordered!

Amazing! This is my favorite smelling of the 3 sample sized products. Will be ordering this in full size! I have tried many natural deodorants and this is by far the best! No grit left on the ski n!

Love the idea of sample sized products! Happy with all 3 ! The Baking Soda Free does not leave the gritty feeling under the arm area!All scents are light and amazing! Best company I’ve found and will be re-ordering full size product(s)!

A
Mini Sample Deodorants
Autumn E. (Raleigh, US)
Cute deodorants and great customer service <3

The deodorants smell really nice and have worked well for me so far! I like the peppermint one especially.
My initial order actually went missing in the mail (never arrived; probably lost during holiday rush) and they sent me a replacement for free, which they did not have to do since it's the mail carriers' fault, so I really appreciated that <3

I love the hydrated feeling from this and it really protects from the sun!

Great product!

My eyes needed this cream! It was soaking it in at the first application! Great product, and good to know that it's all natural around my eye area.

It was a gift, and apparently much appreciated! I had sent the samples first to be sure! ❤️

L
Deodorant - Earth Synergy
Leslie K. (North Vancouver, CA)
ABSOLUTELY LOVE your products!

I absolutely LOVE your products, particularly your deodorants. I have tried all kinds of numerous natural deodorants, and this consistently takes the cake- THANK YOU!! …and don’t ever stop making it, pleeeease!

A
Deodorant - Immuno Defense
Annette D. (Surrey, CA)
Fantastic Product! Particularly luv the Imuno Defense

Smells great and most importantly, works great!

E
Mini Sample Deodorants
EmmaG (Victoria, CA)
Beautifully scented options

Great natural fragrance in the two I tried, the peppermint and lavender, and the rosemary and lavender. I have mild chemical sensitivity and these did not bother me unlike more heavily perfumed options that are sold as “all natural“.

Have not had occasion to use them during any significant sweatings so I cannot speak to their performance under heavy duty conditions, though.

J
Deodorant - Earth Synergy
Janine K. (Blackstock, CA)
Love this deodorant

I have tried various natural deodorants in the past couple of years, and have not been satisfied with any of them, until I tried Glowing Orchid Earth Synergy Natural deodorant. This effective, easy to apply, great smelling product has kept me odour free all day since I purchased it almost three months ago. I bought some for my daughters, and tell everyone to try it. Great product!!

A
Deodorant - French Vanilla
A.M. (Glastonbury, US)
Best Vanilla Ever !

I’ve used healthy deodorants for a long time & tried most of what’s out there . I have never come across a vanilla I cared for till now !! I don’t know how it can be so different, but this French Vanilla is so yummy , delicious, cozy , warming , clean , wonderful !! Right now it’s my very favorite scent ! I was so glad to get something this special for the holidays & all winter . Besides being a luscious scent , it’s a fantastic deodorant, goes on easily , lasts all day & I think the tube will last a long time too . I’ve even put a touch on my neck so I’ll smell yummy when folks hug me !😊

D
Deodorant - Peppermint & Lavender
Darcy C. (Vancouver, CA)
SO GOOD!

I am very sensitive to natural deodorants and this is the first one I've tried that doesn't give me a rash. Have used the Earth Synergy for a couple years and love both scents. Works wonderful to keep any odor down ans while it does go on a bit white, the heat of your body melts that right down and there's no transfer to my clothing.

I got the cardboard tube and I don't love it... good idea in theory but the edge gets mushy from contact with the deodorant when applying and how snug the top goes on so I can barely maneuver the lid on now. Will get the plastic one next time... this stuff lasts me for so long tho it'll be a while!

HI Darcy

Thank you for the thoughtful review. We are constantly trying to improve the packaging, but unfortunately there's only so far we can go with biodegradable paper. It's just a compromise some choose to make for the reduced ecological footprint, however for those who want to make healthier deodorant choice without the downside of the paper tube we have the plastic one as you mentioned :) I'm very glad you gave the paper a chance and we will be happy to fulfil any and all of your future orders regardless of which option you choose. For the time being, when you reapply the cap, try twisting at the same time when you push it on. If you need you can pinch the inner rim of the frayed paper before hand or if it's really smushed even trim it very carefully with an exacto knife.

Kindly,
Attila