Guarantee & Return policy



We believe in our handcrafted, natural goodies, however, we also understand that not every product will work for every customer. If you haven't fallen in love with the product you purchased and would like to return it, no problem! Please email us to obtain a return approval and receive further instructions: info@glowingorchid.com


Returned items need to be 80% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable and return shipping costs are the responsibility of the buyer.


Remember, we cannot accept returns without prior approval. If we shipped the wrong item to you by mistake, please contact us immediately and we will re-ship the correct item at no additional cost.


COMMON Q & A

How are returned items credited back to me?
Returned items are normally credited through the original credit cards used to purchase, E Transfer or Pay Pal.

How long does it take to process a return?
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.

How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Please email info@glowingorchid.com to obtain a return approval and receive further instructions.

How can I check on the status of my return or exchange?
Email info@glowingorchid.com and we will be happy to assist you. Returns usually take up to 30 days to process after they have reached us.

★ Real Customer Reviews ★

Real customer reviews

324 reviews
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It works

Wanting to get away from anti-perspirant, I was looking for an effective product. Came across this one. this deodorant really surprised me in its effectiveness, both in keeping me comfortable and from a scent perspective. Will be switching from commercial anti-perspirant to this.

I was so excited to try a new natural deodorant that had such good reviews as I have used some in the past that didn't work so great. I am really sad to say that this one also fell short. I ordered a few different scents and have only tried the Grapefruit & Bergamot one. I find that the efficacy starts to wear off after about 4-5hrs. I do really like the consistency of the deodorant and enjoy that it is baking soda free. Fingers crossed that one of the other scents works better for me

Sent you an email Bethany, we'll work it out :)
Smells Amazing Feels Even Better

I got this body cream just before a really cold snap and it kept my legs, arms and hands feeling so soft and moisturized and smelling great. I've loved every product I've purchased from you and I feel good about supporting a local Canadian business.

Thank you Tabitha! We sure did get a cold snap this year, we're so happy that our whipped body cream could help keep your skin protected :)
Back to purchase more!

Bought the sample size of a few to try and this was my favourite and works so well. The one I had been using for years stopped working so I needed a change and I have tried soooooo many and finally found one that works, doesn’t feel sticky but also glides on (I do rub it in with my fingers but I’m ok with that; am sure you could just sway your arm to rub in if that makes sense but I don’t) and somehow dries to feel nice - I love it! Off to purchase the full size!

Thank you for this review! Great call on the swaying your arm, that definitely works as you go on your day it rubs in and absorbs on its own, but rubbing it in yourself can be your best bet because you can also check yourself for any lumps at the same time! :)
Best deodorant ever!

This deodorant smells amazing and works so well. Even through a sweaty hot yoga class! I will definitely be buying again 😃

Love that you do hot yoga Angela, and that our deodorant is there to keep you fresh! Thank you for your support!