Guarantee & Return policy



We believe in our handcrafted, natural goodies, however, we also understand that not every product will work for every customer. If you haven't fallen in love with the product you purchased and would like to return it, no problem! Please email us to obtain a return approval and receive further instructions: info@glowingorchid.com


Returned items need to be 80% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable and return shipping costs are the responsibility of the buyer.


Remember, we cannot accept returns without prior approval. If we shipped the wrong item to you by mistake, please contact us immediately and we will re-ship the correct item at no additional cost.


COMMON Q & A

How are returned items credited back to me?
Returned items are normally credited through the original credit cards used to purchase, E Transfer or Pay Pal.

How long does it take to process a return?
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.

How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Please email info@glowingorchid.com to obtain a return approval and receive further instructions.

How can I check on the status of my return or exchange?
Email info@glowingorchid.com and we will be happy to assist you. Returns usually take up to 30 days to process after they have reached us.

Based on 809 reviews
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(746)
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D
Mouth Drops
Donna W. (Orillia, CA)
Love These Mouth Drops

Have used these drops for years and am a fan! Keeps my mouth healthy and if I have a bit of irritation on the gums, it speeds up healing.

Favourite Body Moisturizer

Luxuriously thick cream that settles in quickly and doesn't feel greasy. Love the gentle scent of coconut and vanilla - I'm a repeat customer!

R
Mini Sample Deodorants
Rebecca C. (Toronto, CA)
Sample Deodorants

These sample sizes are a great way to try out a few different scents, along with options that contain or do not contain baking soda, so you can find what works best for you. I have tried two samples so far—one with baking soda and one without—and both are working well for me. Now, I just need to decide which one to order in a full size! Additionally, these samples are perfect for travel since they comply with the size restrictions for flights.

S
Lip Balm - Organic Lavender & Vanilla
Sandra C. (Langley, CA)
Excellent!

From the scent to application this lip balm is superior to others on the market.
I love that the ingredients are safe, healthy and a big part of self care.

S
Deodorant - Peppermint & Lavender
Sandra C. (Langley, CA)
Perfect!

What a lovely deodorant. From the scent to the application and it's effectiveness, it is perfect.

L
Mini Sample Deodorants
Lorraine (North Bay, CA)
Sample deodorants

If you are new to natural deodorant, these are worth a try. Ordered 3 samples. Found the deodorant very soft to apply but it left a white cast and I found I had to rub it in with my fingers. Worked quite well, but did not last all day and had to be re-applied. The three samples were - Immuno Defense - did not like the scent and neither did my husband, so it wasn't tested. Lime Mojito - nice soft scent. Lemongrass & Rose - my favorite.

C
Deodorant - Immuno Defense
Catherine G. (Peterborough, CA)
The perfect deodorant

It works. It's Canadian. Organic ingredients. Packaging is a biodegradable cardboard tube. Love the light scent.
I often get rashes with other deodorants.
This is the perfect deodorant!! I will use this product for life.

A
Zinc Oxide USP
Audra O. (Saskatoon, CA)
Impressed

I was so happy to see you had a non NANO zinc powder!! Even happier i bought some to make my own sun stuff I'm allergic to the sun and need to find something for my face this is 🔥

This is my third order of this blend! Yes, it smells a bit hit weird because of the Valerian but I appreciate the benefits!

I absolutely love this body cream. Its very hydrating and it smells so good.

Lovely product. Easy application. Feels nice and soothing on the lips.

J
Deodorant- Baking Soda Free Formula
Joan S. (Harrisville, US)
Baking soda free deodorant

I bought both the lemongrass and Rose, and the Grapefruit and Bergamot scents. These products smell amazing! They really are a pick-me-up as far as how they smell. The product goes on smoothly and is not irritating at all. I’m very sensitive under the arms. However, I gave it 4 stars because I’m not getting 24 hour protection like some people are. I know the deodorant doesn’t claim 24 hour protection, but I was hoping it would work for at least 12 hours. I get about 6 before I have to reapply. Of course, we all have different body chemistry. So, I’ll use it on weekends when I am home and can reapply easily, but won’t use it on my busy work days when I don’t get home until late at night.

J
Whipped Body Cream - Fresh Lavender
Joan S. (Harrisville, US)
Fresh Lavender Whipped Body cream is a dream

This body cream is really lovely. The scent is beautiful and the creaminess of the product is so smooth and soft going on the skin. It moisturizes really well, even my very dry heels, which is what I originally bought it for. I love the scent of lavender, it’s so fresh and clean smelling and very calming. I would recommend this product to my friends and family.

Eye cream

I absolutely love this eye cream. I have been using it for…probably more than a year now. I have to admit that I also use it on the wrinkles around my mouth. I wish I had taken before and after pictures. I also LOVE the facial cream too!!

A
Deodorant - Lemongrass & Rose
Amber B. (Etobicoke, CA)
It works!

I have sensitive skin and hyperhydrosis so if I get at all warm or stressed I sweat, a lot. This deodorant doesn’t irritate my skin and the odour protection lasts most of the day - just a reapplication at lunch on stressful days gets me through. The best deodorant I’ve used yet!

A
Whipped Body Cream - Fresh Lavender
Amber B. (Etobicoke, CA)
Nourishing!

I love this lotion. My hands are very dry in the winter and this lotion has alleviated the dryness and associated irritation and sensitivity without feeling at all thick or oily. The lavender is potent at first ( in the best way!) but fades after application.

Eye Cream

Lovely, rich and creamy.

S
Facial Sérum - Evening Glow
Sandra C. (Langley, CA)
Facial Serum

Love it! So moisturing. Feels oily on finger tips & then quickly absorbs.

Love

Love the smell, love that it doesn’t leave a greasy mess. It is awesome

Amazing

I am allergic to everything. But I am not allergic to this product! It works so well. It also adds volume to my hair

E
Hand & Body Soap - Foaming
Erica C. (Brampton, CA)
Amazing smell and foam

I was pleasantly surprised by the soft foam and such a nice natural smell. Great combo!

Allergic Reaction

This cream caused allergic reaction around my eyes after four days of use. I have never responded to a product that way. Very disappointed.

C
Facial Sérum - Evening Glow
Carol B. (Hope, CA)
Wrinkle be gone

I have upper chest wrinkles but since using this product my wrinkles are almost gone. I have been using it for 3 weeks