Guarantee & Return policy



We believe in our handcrafted, natural goodies, however, we also understand that not every product will work for every customer. If you haven't fallen in love with the product you purchased and would like to return it, no problem! Please email us to obtain a return approval and receive further instructions: info@glowingorchid.com


Returned items need to be 80% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable and return shipping costs are the responsibility of the buyer.


Remember, we cannot accept returns without prior approval. If we shipped the wrong item to you by mistake, please contact us immediately and we will re-ship the correct item at no additional cost.


COMMON Q & A

How are returned items credited back to me?
Returned items are normally credited through the original credit cards used to purchase, E Transfer or Pay Pal.

How long does it take to process a return?
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.

How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Please email info@glowingorchid.com to obtain a return approval and receive further instructions.

How can I check on the status of my return or exchange?
Email info@glowingorchid.com and we will be happy to assist you. Returns usually take up to 30 days to process after they have reached us.

★ Real Customer Reviews ★

Real customer reviews

248 reviews
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Works well

Tried the lime mojito. It's very minty smelling when first applied but then it fades. Found it worked well. Like the application tube

Best Natural Deodorant

I’ve been using this deodorant for over 6 months and have been completely impressed. Odour protection is great, easy application and the tube has lasted me over 6 months! I find it’s best to give it a few minutes after application before putting clothes on, or putting deodorant on under clothes to avoid white marks but also have found the underarm skin has gone back to a much healthier colour now that it’s not blocked by anti perspirant and my clothes aren’t as discoloured under the arms. 👍👍

What a great find!

Really happy with it! Just the best

Best deodorant ever

This is the best deodorant I’ve ever used! I’ve tried a few natural ones since I’ve gone zero-waste, but was never happy with them. I am so happy with my purchase from Glowing Orchid Organics, I will never go back to anything else.

Amazing!

I’ve tried a variety of natural deodorants - some at much lower price points and some a bit higher. Once I tried this deodorant I knew I found the one! I’m a landscape gardener and I work 9 hour days in sometimes 35+ degree weather and this works like a charm. My only complaint is that the vanilla doesn’t come in biodegradable packaging so I normally buy a few vanilla and a few other scents that aren’t in plastic.