Guarantee & Return policy



We believe in our handcrafted, natural goodies, however, we also understand that not every product will work for every customer. If you haven't fallen in love with the product you purchased and would like to return it, no problem! Please email us to obtain a return approval and receive further instructions: info@glowingorchid.com


Returned items need to be 80% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable and return shipping costs are the responsibility of the buyer.


Remember, we cannot accept returns without prior approval. If we shipped the wrong item to you by mistake, please contact us immediately and we will re-ship the correct item at no additional cost.


COMMON Q & A

How are returned items credited back to me?
Returned items are normally credited through the original credit cards used to purchase, E Transfer or Pay Pal.

How long does it take to process a return?
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.

How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Please email info@glowingorchid.com to obtain a return approval and receive further instructions.

How can I check on the status of my return or exchange?
Email info@glowingorchid.com and we will be happy to assist you. Returns usually take up to 30 days to process after they have reached us.

Based on 795 reviews
92%
(734)
6%
(44)
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(11)
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A
Deodorant - Lemongrass & Rose
Amber B. (Etobicoke, CA)
It works!

I have sensitive skin and hyperhydrosis so if I get at all warm or stressed I sweat, a lot. This deodorant doesn’t irritate my skin and the odour protection lasts most of the day - just a reapplication at lunch on stressful days gets me through. The best deodorant I’ve used yet!

A
Whipped Body Cream - Fresh Lavender
Amber B. (Etobicoke, CA)
Nourishing!

I love this lotion. My hands are very dry in the winter and this lotion has alleviated the dryness and associated irritation and sensitivity without feeling at all thick or oily. The lavender is potent at first ( in the best way!) but fades after application.

Eye Cream

Lovely, rich and creamy.

S
Facial Sérum - Evening Glow
Sandra C. (Langley, CA)
Facial Serum

Love it! So moisturing. Feels oily on finger tips & then quickly absorbs.

Love

Love the smell, love that it doesn’t leave a greasy mess. It is awesome

Amazing

I am allergic to everything. But I am not allergic to this product! It works so well. It also adds volume to my hair

E
Hand & Body Soap - Foaming
Erica C. (Brampton, CA)
Amazing smell and foam

I was pleasantly surprised by the soft foam and such a nice natural smell. Great combo!

Allergic Reaction

This cream caused allergic reaction around my eyes after four days of use. I have never responded to a product that way. Very disappointed.

C
Facial Sérum - Evening Glow
Carol B. (Hope, CA)
Wrinkle be gone

I have upper chest wrinkles but since using this product my wrinkles are almost gone. I have been using it for 3 weeks

L
Deodorant- Baking Soda Free Formula
Lill M. (Blairmore, CA)
Lemongrass and Rose, baking soda free deodorant

I absolutely love the baking soda free deodorants. I have not had any breakdowns in my skin since using these products!

S
Facial Sérum - Evening Glow
Shayna B. (Parksville, CA)
Love this product!

This product is amazing! I’ve been using it for less than a week and already notice a difference. My skin is smoother, more hydrated, and the redness has been reduced. Would definitely purchase again!

H
Deodorant - French Vanilla
Heidi E. (Chilliwack, CA)
My First Choice

My go to choice! Works beautiful, light, warm vanilla scent without being perfume. My skin loves it.

Love the lips balm

It lasts about 6 months and glides nice

C
Deodorant - Candy Cane
Cheryl M. (Abbotsford, CA)

I love the candy cane deodorant! It works well with my body chemistry. It smells so good, I want to re apply, because of the amazing smell, but don’t need to because it’s effective all day! The full size and mini’s are great for stocking stuffers.

J
Mini Sample Deodorants
Jo A.T. (Seattle, US)
Can't decide

I purchased the mini sampler, two different frangrances, and I am undecided whether I really like them or I am "meh" as the deodorants are so tiny that they are difficult to apply. But I don't completely dislike them.

Just love the scent! And it works!! Best natural deodorant I’ve tried!

C
Deodorant - Grapefruit & Bergamot
Cheryl M. (Langley, CA)
It Works!

I started using this deodorant back in 2018. I was having a hard time finding anything that worked and would stop the smell. This product is truly amazing, sometimes I’ve had to use other brands, they either don’t work for long, or don’t work at all. This is a conscientious company the makes a high quality products. My favourite scent is the Grapefruit & Bergamot.

C
Deodorant - Grapefruit & Bergamot
Carrie M. (Calgary, CA)
Best deodorant ever!!!

After testing out many deodorants, this one came out as #1 in my books!

D
Deodorant - Immuno Defense
Donald M. (Vancouver, CA)
Glowing Orchid Review

My wife ordered the deodorant previously and loved it. She was suprised with the new environmentally packaging. Will order this product again.

C
Mini Sample Deodorants
Cambria C. (Spokane, US)
LOVE

Best deodorant I've used!