Guarantee & Return policy



We believe in our handcrafted, natural goodies, however, we also understand that not every product will work for every customer. If you haven't fallen in love with the product you purchased and would like to return it, no problem! Please email us to obtain a return approval and receive further instructions: info@glowingorchid.com


Returned items need to be 80% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable and return shipping costs are the responsibility of the buyer.


Remember, we cannot accept returns without prior approval. If we shipped the wrong item to you by mistake, please contact us immediately and we will re-ship the correct item at no additional cost.


COMMON Q & A

How are returned items credited back to me?
Returned items are normally credited through the original credit cards used to purchase, E Transfer or Pay Pal.

How long does it take to process a return?
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.

How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Please email info@glowingorchid.com to obtain a return approval and receive further instructions.

How can I check on the status of my return or exchange?
Email info@glowingorchid.com and we will be happy to assist you. Returns usually take up to 30 days to process after they have reached us.

Based on 754 reviews
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D
Deodorant - French Vanilla
Diana (Orlando, US)
Smells so good!

Hands down the best deodorant I’ve ever found. Smells soooo good. My two favorite scents are French Vanilla and Peppermint Vanilla

Another great product

It’s so hard to find a perfect body butter that hydrates and absorbs into your skin without feeling greasy. This one is actually perfect. Very hydrating and the coconut and vanilla smells like heaven. Great customer service and fast shipping even to the US. Love their deodorants too- more than any other company I’ve found. I’ll be a customer for life

Amazing product!!

This stuff works so well and smell fresh all day !! Wish I would have found it sooner just placed a second order , highly recommend!

Amazing color and moisturizing!

My new go to in my bag! Keeps my lips moist and the color is perfect- not too muted and not too bright, perfect for everyday! Thank you for making such a great lip product!

Fantastic!!

I absolutely love this deodorant. It is super effective with a very subtle scent. The baking soda free formula does not irritate my skin at all! Best deodorant ever!!

Left a review on their website. 5 stars!

K
Deodorant - Grapefruit & Bergamot
Kelly O. (Montreal, CA)
Awesome

Tried the sample. Loved it. Moved onto full size. Love it 😍

A
Restorative Mouth Drops
A.R. (Montreal, CA)
Wonderful!

Love the mouth drops. They not only make my mouth feel clean, but I've found that with anything like a canker sore or accidental cheek bite, they aid healing very quickly.

S
Deodorant - French Vanilla
Sandra A. (Abbotsford, CA)
Deodorants...

Love, love, love the French Vanilla deodorant!!! 🤗
My daughter loves it too...

Killer!

Phenomenal deodorant. Best I've ever used in my life!

M
Deodorant - Earth Synergy
Mark L. (Perth, CA)
Love this deodorant!

Hands down the best deodorant I've ever found. No need to reapply during the day, and you don't need to use a lot. I bought two scents after buying samples. Will definitely be buying again!

Love!

Love this product! The smell is amazing.

S
Deodorant - Grapefruit & Bergamot
Shannon v.O. (Nanaimo, CA)
24-Hour Protection, Finally a product that works!

Like many people, been trying all the different brands out there for a natural deodorant. I just wanted something that works and was not necessarily preferring natural over regular brands. The thing is that this product is smooth and smells amazing. Bergamot Grapefruit is what I got. I am happy that there is regular packaging available now because the paper just was not for me and my short fingers had a hard time to push the product up towards the end of the tube. Thank you to the owner for reaching out to my inquiry over the holidays. Customer for life!

S
Mini Sample Deodorants
Sandra A. (Abbotsford, CA)
Deodorants...

Really like the fragrances but...
The Grapefruit gave me a rash.
I just ordered 2 Vanilla Bean. 🤗

I have used this for 2 years now and absolutely love how it protects me!! +

Nice, light scent and no gritty feeling! Great company and will be ordering again from this company! Loved all 3 scents from the samples I ordered!

Amazing! This is my favorite smelling of the 3 sample sized products. Will be ordering this in full size! I have tried many natural deodorants and this is by far the best! No grit left on the ski n!

Love the idea of sample sized products! Happy with all 3 ! The Baking Soda Free does not leave the gritty feeling under the arm area!All scents are light and amazing! Best company I’ve found and will be re-ordering full size product(s)!

A
Mini Sample Deodorants
Autumn E. (Raleigh, US)
Cute deodorants and great customer service <3

The deodorants smell really nice and have worked well for me so far! I like the peppermint one especially.
My initial order actually went missing in the mail (never arrived; probably lost during holiday rush) and they sent me a replacement for free, which they did not have to do since it's the mail carriers' fault, so I really appreciated that <3

I love the hydrated feeling from this and it really protects from the sun!

Great product!

My eyes needed this cream! It was soaking it in at the first application! Great product, and good to know that it's all natural around my eye area.

It was a gift, and apparently much appreciated! I had sent the samples first to be sure! ❤️

L
Deodorant - Earth Synergy
Leslie K. (North Vancouver, CA)
ABSOLUTELY LOVE your products!

I absolutely LOVE your products, particularly your deodorants. I have tried all kinds of numerous natural deodorants, and this consistently takes the cake- THANK YOU!! …and don’t ever stop making it, pleeeease!

A
Deodorant - Immuno Defense
Annette D. (Surrey, CA)
Fantastic Product! Particularly luv the Imuno Defense

Smells great and most importantly, works great!