Privacy Policy

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@glowingorchid.com or mailing us at:
Glowing Orchid Organics
PO Box 291, Boston Bar British Columbia CA V0K1C0

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@glowingorchid.com or by mail at
Glowing Orchid Organics
[Re: Privacy Compliance Officer]
PO Box 291, Boston Bar British Columbia CA V0K1C0

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Based on 813 reviews
92%
(749)
6%
(47)
1%
(11)
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(3)
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(3)

As i get older I have become very sensitive to deodorant. I tried a variety of samples and found that none of Glowing Orchids formulations caused a reaction. They also worked great in terms of controlling odour. This one us my favourite scent.

As i get older I have become very sensitive to deodorant. I tried a variety of samples and found that none of Glowing Orchids formulations caused a reaction. They also worked great in terms of controlling odour.

I have very sensitive eyes and am cautious about trying new products. This is very gentle in scent and has been very effective in moisturizing the delicate skin around my eyes.

Gentle and kind to my undereye area

Lovely texture and very gentle for my sensitive eye area. Certainly helps with puffy under eyes.

D
Mouth Drops
Donna W. (Orillia, CA)
Love These Mouth Drops

Have used these drops for years and am a fan! Keeps my mouth healthy and if I have a bit of irritation on the gums, it speeds up healing.

Favourite Body Moisturizer

Luxuriously thick cream that settles in quickly and doesn't feel greasy. Love the gentle scent of coconut and vanilla - I'm a repeat customer!

R
Mini Sample Deodorants
Rebecca C. (Toronto, CA)
Sample Deodorants

These sample sizes are a great way to try out a few different scents, along with options that contain or do not contain baking soda, so you can find what works best for you. I have tried two samples so far—one with baking soda and one without—and both are working well for me. Now, I just need to decide which one to order in a full size! Additionally, these samples are perfect for travel since they comply with the size restrictions for flights.

S
Lip Balm - Organic Lavender & Vanilla
Sandra C. (Langley, CA)
Excellent!

From the scent to application this lip balm is superior to others on the market.
I love that the ingredients are safe, healthy and a big part of self care.

S
Deodorant - Peppermint & Lavender
Sandra C. (Langley, CA)
Perfect!

What a lovely deodorant. From the scent to the application and it's effectiveness, it is perfect.

L
Mini Sample Deodorants
Lorraine (North Bay, CA)
Sample deodorants

If you are new to natural deodorant, these are worth a try. Ordered 3 samples. Found the deodorant very soft to apply but it left a white cast and I found I had to rub it in with my fingers. Worked quite well, but did not last all day and had to be re-applied. The three samples were - Immuno Defense - did not like the scent and neither did my husband, so it wasn't tested. Lime Mojito - nice soft scent. Lemongrass & Rose - my favorite.

C
Deodorant - Immuno Defense
Catherine G. (Peterborough, CA)
The perfect deodorant

It works. It's Canadian. Organic ingredients. Packaging is a biodegradable cardboard tube. Love the light scent.
I often get rashes with other deodorants.
This is the perfect deodorant!! I will use this product for life.

A
Zinc Oxide USP
Audra O. (Saskatoon, CA)
Impressed

I was so happy to see you had a non NANO zinc powder!! Even happier i bought some to make my own sun stuff I'm allergic to the sun and need to find something for my face this is 🔥

This is my third order of this blend! Yes, it smells a bit hit weird because of the Valerian but I appreciate the benefits!

I absolutely love this body cream. Its very hydrating and it smells so good.

Lovely product. Easy application. Feels nice and soothing on the lips.

J
Deodorant- Baking Soda Free Formula
Joan S. (Harrisville, US)
Baking soda free deodorant

I bought both the lemongrass and Rose, and the Grapefruit and Bergamot scents. These products smell amazing! They really are a pick-me-up as far as how they smell. The product goes on smoothly and is not irritating at all. I’m very sensitive under the arms. However, I gave it 4 stars because I’m not getting 24 hour protection like some people are. I know the deodorant doesn’t claim 24 hour protection, but I was hoping it would work for at least 12 hours. I get about 6 before I have to reapply. Of course, we all have different body chemistry. So, I’ll use it on weekends when I am home and can reapply easily, but won’t use it on my busy work days when I don’t get home until late at night.

J
Whipped Body Cream - Fresh Lavender
Joan S. (Harrisville, US)
Fresh Lavender Whipped Body cream is a dream

This body cream is really lovely. The scent is beautiful and the creaminess of the product is so smooth and soft going on the skin. It moisturizes really well, even my very dry heels, which is what I originally bought it for. I love the scent of lavender, it’s so fresh and clean smelling and very calming. I would recommend this product to my friends and family.

Eye cream

I absolutely love this eye cream. I have been using it for…probably more than a year now. I have to admit that I also use it on the wrinkles around my mouth. I wish I had taken before and after pictures. I also LOVE the facial cream too!!

A
Deodorant - Lemongrass & Rose
Amber B. (Etobicoke, CA)
It works!

I have sensitive skin and hyperhydrosis so if I get at all warm or stressed I sweat, a lot. This deodorant doesn’t irritate my skin and the odour protection lasts most of the day - just a reapplication at lunch on stressful days gets me through. The best deodorant I’ve used yet!

A
Whipped Body Cream - Fresh Lavender
Amber B. (Etobicoke, CA)
Nourishing!

I love this lotion. My hands are very dry in the winter and this lotion has alleviated the dryness and associated irritation and sensitivity without feeling at all thick or oily. The lavender is potent at first ( in the best way!) but fades after application.

Eye Cream

Lovely, rich and creamy.

S
Facial Sérum - Evening Glow
Sandra C. (Langley, CA)
Facial Serum

Love it! So moisturing. Feels oily on finger tips & then quickly absorbs.

Love

Love the smell, love that it doesn’t leave a greasy mess. It is awesome

Amazing

I am allergic to everything. But I am not allergic to this product! It works so well. It also adds volume to my hair

E
Hand & Body Soap - Foaming
Erica C. (Brampton, CA)
Amazing smell and foam

I was pleasantly surprised by the soft foam and such a nice natural smell. Great combo!