Privacy Policy

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@glowingorchid.com or mailing us at:
Glowing Orchid Organics
PO Box 291, Boston Bar British Columbia CA V0K1C0

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@glowingorchid.com or by mail at
Glowing Orchid Organics
[Re: Privacy Compliance Officer]
PO Box 291, Boston Bar British Columbia CA V0K1C0

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Based on 786 reviews
92%
(726)
6%
(44)
1%
(11)
0%
(3)
0%
(2)

Love it! Thanks

Love It! Thanks

Love it! Thanks

L
Deodorant- Baking Soda Free Formula
Lill M. (Blairmore, CA)
Lemongrass and Rose, baking soda free deodorant

I absolutely love the baking soda free deodorants. I have not had any breakdowns in my skin since using these products!

S
Facial Sérum - Evening Glow
Shayna B. (Parksville, CA)
Love this product!

This product is amazing! I’ve been using it for less than a week and already notice a difference. My skin is smoother, more hydrated, and the redness has been reduced. Would definitely purchase again!

H
Deodorant - French Vanilla
Heidi E. (Chilliwack, CA)
My First Choice

My go to choice! Works beautiful, light, warm vanilla scent without being perfume. My skin loves it.

Love the lips balm

It lasts about 6 months and glides nice

C
Deodorant - Candy Cane
Cheryl M. (Abbotsford, CA)

I love the candy cane deodorant! It works well with my body chemistry. It smells so good, I want to re apply, because of the amazing smell, but don’t need to because it’s effective all day! The full size and mini’s are great for stocking stuffers.

J
Mini Sample Deodorants
Jo A.T. (Seattle, US)
Can't decide

I purchased the mini sampler, two different frangrances, and I am undecided whether I really like them or I am "meh" as the deodorants are so tiny that they are difficult to apply. But I don't completely dislike them.

Just love the scent! And it works!! Best natural deodorant I’ve tried!

C
Deodorant - Grapefruit & Bergamot
Cheryl M. (Langley, CA)
It Works!

I started using this deodorant back in 2018. I was having a hard time finding anything that worked and would stop the smell. This product is truly amazing, sometimes I’ve had to use other brands, they either don’t work for long, or don’t work at all. This is a conscientious company the makes a high quality products. My favourite scent is the Grapefruit & Bergamot.

C
Deodorant - Grapefruit & Bergamot
Carrie M. (Calgary, CA)
Best deodorant ever!!!

After testing out many deodorants, this one came out as #1 in my books!

D
Deodorant - Immuno Defense
Donald M. (Vancouver, CA)
Glowing Orchid Review

My wife ordered the deodorant previously and loved it. She was suprised with the new environmentally packaging. Will order this product again.

C
Mini Sample Deodorants
Cambria C. (Spokane, US)
LOVE

Best deodorant I've used!

N
Deodorant - Grapefruit & Bergamot
Nicole S. (Winnipeg, CA)
Simply amazing!

This natural deodorant is amazing! It keeps me fresh all day while working outside during our hot and humid summers. The scent is heavenly and one of my favourites (tied with lemon grass rose). I’ve been using Glowing Orchid’s deodorants for five years now and there’s no going back to any other. Thank you Judit for your wonderful prompt service time and time again!

B
Deodorant - Immuno Defense
Barb M. (Victoria, CA)
Best Natural Deodorant I have ever used!

I first discovered this product at a big box company and took a chance of it. I was hooked and searched to find this amazing small company in beautiful British Columbia. With no artificial fragrances, preservatives, or aluminium along with mainly certified organic ingredients it was what I was looking for. But it exceeded my expectations on keeping me dry, smelling good, and no problems with my sensitive skin. I love the option to buy it in the biodegradable paper tube to help support the environment. Easy to apply. Excellent website and fast delivery makes Glowing orchid a place I will continue to buy from.

B
Handsoap Refill
Barb M. (Victoria, CA)
Wonderful Scent & Beautiful Feel

Love this 100% natural hand soap that is ethically sourced and crafted. I also love supporting local so was especially happy to see that it was crated in beautiful British Columbia.

Leaves me with an orange tinge on my lips…

I love this lip balm but it leaves an orange tinge on my lips ( I’m fair skinned with pinky lips and the yellow tone leaves my lips orange.)
I love the sun protection it provides and the coverage just wished it didn’t look orange….

Hi Terri!

We took this into consideration and readjusted the recipe and swapped supplier on one of our oils to reduce the orange tinge, we expect this to be resolved on your next order! Thank you for pointing it out for us!

T
Mini Sample Deodorants
Terri L. (Calgary, CA)
Love this size…

I have been purchasing these mini deodorants for the last few years. They’re easy to toss in your bag and always have on hand if you need a refresh. I love them for travelling as they’re small and easy to carry on.

I love all the scents that I tried. I do get 24 hours plus coverage, while my previous natural deodorant is 12 hours. The application goes on a little crumbly, but I’d want to rub it in anyway. This could be due to the small trial size applicator.

Perfect!

It's perfect and I love it, thanks! It glides on smoothly (unlike the slightly chalky, chunky ones I made)! The tint is really nice; subtle but enough pigment to make my pale, kind of bluish lips look like nice normal lips!

Best lip balm out there!

It’s smooth, smells great, not oily, and long lasting!

L
Deodorant - Naked (Unscented)
Loretta L. (Surrey, CA)
deodorant

I first learned of Glowing Orchid products from the creators at the Women's Fair at the Tradex Centre.
The inventors, a male and female, impressed me with their joy and belief in their product and made my first purchase of unscented deodorant. I am pleased with not being "stinky" and so I continue with your successful product.